Gaming should be fun — not stressful. Sixer believes every member has the right to play safely and responsibly. On this page you'll find all the tools, guides, and support resources you need.
At Sixer, gaming is about more than winning — it's about fair, safe, and enjoyable play
Gaming is for entertainment — not investment. Only spend what you can afford to lose without it affecting your household. Don't place more bets trying to recover lost money.
Extended play dulls your decision-making. Decide how long you'll play each day and stick to it — keep gaming time separate from family and work.
If gaming feels stressful or anxious rather than fun, taking a break is the best decision you can make. Sixer always puts your well-being ahead of winning.
Losses happen — that's part of gaming. Chasing losses with bigger bets is a dangerous habit. Every bet is independent; it has no connection to the one before it.
Hiding your gaming from family or friends is often the first sign something is wrong. Talk openly with the people you trust — you don't have to carry this alone.
Asking for help when things get difficult isn't weakness — it takes courage. Sixer's support team and responsible gaming tools are always here for you.
In your control, for your protection — completely free
Set your own daily, weekly, or monthly deposit cap. Lowering your limit takes effect immediately; increasing it kicks in after 24 hours — a deliberate delay to prevent impulsive decisions.
FreeSet a limit on how much you're willing to lose within a given period. Once that limit is reached, gaming will automatically stop — no further bets will be possible, even if you want to continue.
FreeSet a limit on how long you play in a single session. Once the time is up, you'll get an automatic reminder — and you can choose to lock the session entirely.
InstantIf you need a short break, set a cooling-off period of 24 hours to 30 days. During this time, deposits and betting will be completely suspended, but your account will remain active.
FreeFor a longer break, set a self-exclusion of 1 to 6 months. During this period, your account will be fully locked — no login, deposits, or gaming will be possible.
InstantIf you wish to stop using the platform permanently, your account can be deactivated for good. You will be given the opportunity to withdraw any remaining balance first.
FreeLog in to your account → Settings → Responsible Gaming section. Or let us know via Support Live Chat in Bengali and our team will assist you — anytime, 24/7.
The first step toward responsible play is the ability to honestly assess yourself. Most people don't recognize a gaming problem in its early stages — because the change happens gradually. Read through the signs below carefully.
If any of these ring true for you, don't ignore it — consider reaching out for help:
Experiencing these signs doesn't mean you're weak or a bad person. Gaming addiction is a mental health condition that can be addressed with the right support. Reach out to our support team — you'll find help, not judgment.
Ask yourself the questions below and answer honestly — no one is watching. This test will give you a clear picture of where your gaming habits currently stand.
Setting a deposit limit on Sixer takes just a few minutes. Once set, exceeding it is not possible — it's the most effective tool for protecting your finances.
Log in to the Sixer app or website using your phone number and password.
Tap the profile icon in the top right corner, then select "Account Settings" or "Settings".
Look for the "Responsible Gaming" option within Settings and tap on it.
Choose daily, weekly, or monthly — whichever suits you. Then enter an amount that fits your budget.
Save your changes. Lowering your limit takes effect immediately. Requests to increase it will be held for 24 hours — this delay is intentional.
Reach us via live chat in Bangla or email us at support@sixer.best. Our team will set the limits on your behalf right away.
Sixer strictly prohibits anyone under 18 from using the platform. This isn't just a rule — it's our moral responsibility.
If you suspect someone is operating an account on behalf of a minor, report it immediately to support@sixer.best.
If gaming is causing you problems, please don't face it alone. Sixer's support team and responsible gaming specialists are ready to help.
Contact Sixer:
For professional support with mental health or gaming addiction, reach out to your local healthcare centre. Your family doctor can also point you in the right direction.
Sixer will never pressure members to deposit more. If any support agent does so, report it immediately — this is a direct violation of our policy.
Have any concerns? Reach our team in Bangla, any time — 24 hours a day.
Frequently asked questions about responsible gaming